Introduction

Hotshot Bangladesh Limited is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit hotshotbd.com or our mobile channels.

Information We Collect

• Identity & Contact: name, phone, email, shipping/billing address.
• Order & Payment: order details, transaction references (processed via secure gateways; we do not store full card data).
• Technical: device info, IP, cookies, analytics.
• Communications: messages to support, reviews, survey responses.

How We Use Data

• Process and deliver orders; provide customer support.
• Improve site performance, personalize content, and prevent fraud.
• Send order updates, service notices, and (with consent) marketing.
• Legal compliance and record-keeping.

Sharing Your Data

We may share limited data with trusted vendors (payment gateways, logistics/couriers, IT/analytics) under confidentiality. We may disclose if required by law. We never sell personal data.

Cookies & Tracking

We use necessary, performance, and analytics cookies to run and improve the site. You can manage cookies via your browser; some features may be limited.

Data Security & Retention

We use encryption, tokenization, and access controls. We retain data only as long as necessary for the purposes above or as required by law.

Your Rights

Subject to applicable laws, you may access, correct, update, or request deletion of your personal data and opt out of marketing at any time.

Children

Our services are not directed to children under 13. We do not knowingly collect their data.

International Transfers

If data is processed outside Bangladesh, we take reasonable measures to protect it under comparable safeguards.

Contact

Hotshot Bangladesh Limited
Email: support@hotshotbd.com
Phone: +8809647896507