Coverage & Timelines

• Inside Dhaka: 2–3 working days
• Outside Dhaka: 3–7 working days (location-dependent)
  Peak seasons or uncontrollable events may extend timelines.

Delivery Charges

Shown at checkout based on weight/volume and destination.

Order Processing

Orders are processed on working days. Pre-ordered items follow the timeline stated on product pages.

Tracking

You’ll receive SMS/email updates with tracking info when dispatched.

Delivery Attempts

Couriers usually attempt delivery twice. Unsuccessful deliveries may be returned and re-shipped at additional cost.

Inspection on Delivery

Please check the package condition upon delivery. Report any visible damage to the courier and to support@hotshotbd.com or call within 24 hours.